Our System Upgrade is going to make some big changes.

Dear Valued Member,

We are excited to announce that some big changes are coming to R1. Coming soon, we will conduct a System Upgrade to provide our members with enhanced features, improved experience, and added security. We thank you for your patience and understanding as we bring you this enhanced technology. For more information, please visit the link below.

Learn More

During the system upgrade process, we will be closing our branches and contact center at our regular time on Friday, February 17, and remain closed through Monday, February 20, 2023. We will resume normal business hours on Tuesday, February 21, 2023.

Confidentiality Notice

The information in this e-mail may be confidential and/or privileged. This e-mail is intended to be reviewed by only the individual or organization named above. If you are not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any review, dissemination, or copying of this email and its attachments, if any, or the information contained herein is prohibited. If you have received this e-mail in error, please immediately notify the sender by return e-mail and delete this e-mail from your system.

Privacy & Security

Resource One values your privacy and security. We will never contact you via email or text message requesting that you verify your member number and password, social security number, debit card, credit card, PINs, or other personal or sensitive account information. We recommend you do not share this information as it provides the recipient with full access to your accounts. If you believe you are a victim of fraud or the recipient of suspicious communication, call Resource One Credit Union immediately at (800) 375-3674. Members can also forward any suspicious email or text message to abuse@r1cu.org. Please read our privacy and security policy.

Contacting Us

Please do not reply to this email. If you have a question about your account, please log in to Resource One Online Banking and send a secure message. Or, you may call us at (800) 375-3674.

Federally insured by NCUA.

_{Resource One Credit Union, 1200 Belleview St, Dallas, Texas 75215, United States}
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