System Upgrade: Next Weekend!

Dear Valued Member,

If you are not yet aware, we will be conducting a System Upgrade to provide our members with enhanced features, improved experience, and added security. During the system upgrade process, we will be closing our branches and contact center at our regular time on Friday, February 17, and remain closed through Monday, February 20, 2023. We will resume normal business hours Tuesday, February 21, 2023.

With this in mind, we ask our members to prepare for our upgrade weekend in advance. We thank you for your patience and understanding as we bring you this enhanced technology. For more information, please visit the link below.

Learn More

Please note the important dates below to know which services will be impacted and when during this upgrade.

Confidentiality Notice

The information in this e-mail may be confidential and/or privileged. This e-mail is intended to be reviewed by only the individual or organization named above. If you are not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any review, dissemination, or copying of this email and its attachments, if any, or the information contained herein is prohibited. If you have received this e-mail in error, please immediately notify the sender by return e-mail and delete this e-mail from your system.

Privacy & Security

Resource One values your privacy and security. We will never contact you via email or text message requesting that you verify your member number and password, social security number, debit card, credit card, PINs, or other personal or sensitive account information. We recommend you do not share this information as it provides the recipient with full access to your accounts. If you believe you are a victim of fraud or the recipient of suspicious communication, call Resource One Credit Union immediately at (800) 375-3674. Members can also forward any suspicious email or text message to abuse@r1cu.org. Please read our privacy and security policy.

Contacting Us

Please do not reply to this email. If you have a question about your account, please log in to Resource One Online Banking and send a secure message. Or, you may call us at (800) 375-3674.

Federally insured by NCUA.

_{Resource One Credit Union, 1200 Belleview St, Dallas, Texas 75215, United States}
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